WHAT YOU WILL DO: 

As the Residential Area Director, you'll be driving the management and administration of programs and services, as well as fostering new development in the specified geographic area. Your responsibilities will involve various responsibilities such as developing and implementing budgets, negotiating rates, ensuring compliance with licensing regulations, enhancing program quality, and nurturing staff development. Additionally, you'll be tasked with overseeing operational managers and the program directors they supervise, as well as implementing policies and systems. All of this will be done while effectively managing risks, minimizing organizational liabilities, and prioritizing the safety and top-notch service delivery for the people we support. 

• Develop and maintain effective working relationships with all funding sources, regulatory bodies, and families of those we serve ensuring licensing and compliance. 
• Navigating, managing and leading all aspects of program/area financial performance, including budget management, contract review/adherence and rate negotiation. 
• Collaborate effectively with the State management team to optimize state-wide operations. 
• Assure proper management of persons served and household finances. 
• Lead the training and supervision of program Directors and Managers, evaluating program and staff performance to ensure exceptional quality and efficient utilization. Moreover, offer valuable support for staff and caregiver training to enhance their skills and expertise. 
• Assess and propose policies and procedures to elevate program efficiency; leverage technical and analytical tools to gauge performance and productivity, pinpointing any service gaps. 

WHAT WE LOOK FOR: 

• Bachelor's degree in: Human Services, Psychology, Counseling, Allied Health, Health and Human Services, Human Services Management, Social Work, or Behavioral Science or a related field.  
• 3 years of supervisory experience in the field of human services or healthcare (preferably overseeing community-based programs and support for adults with intellectual, developmental, and physical disabilities) 
• Designated Manager status per 245D licensing requirements
• Budget experience managing $2M+ revenues. 
• Knowledgeable and adaptable to new software technologies; as well as being an intermediate-level user of Excel, Word, Outlook, and PowerPoint. 

SKILLS CRUCIAL TO SUCCESS IN THIS ROLE: 

• Experience overseeing operations in any of the following environments: Residential, Home and Community-Based Services (HCBS), Unit Based, or High Acuity (HA) 
• Expertise in 245D regulations and practical experience, complemented by proficiency in fee-for-service programming. 
• Prior involvement with Minnesota state systems and/or familiarity with managed care systems and waiver services, including Developmental Disabilities (DD), Brain Injury (BI), Community Alternatives for Disabled Individuals (CADI), Community Alternative Care (CAC), and Elderly Waiver (EW) 

HOURS WORKED: 

• The typical work schedule for this role spans Monday through Friday, from 8:00 AM to 5:00 PM. Nonetheless, candidates must anticipate being on-call 24/7 outside these hours, unless they arrange coverage (mainly via phone).  
• Occasional travel to the Minnesota Central Office in Mendota Heights should be expected. 

RETENTION BONUS:

The retention bonus is not applicable for current Dungarvin employees. 

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. 

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